Professional Services
Basic Support - FREE
- Free Customer Success Clinics
- Free Web Support including Email, Web Cases via Self-Service Portal, and Knowledgebase
- Free Access to Dynamic Video Tutorials and User Guides
Premium Concierge Service - $995 JumpStart setup, $295/month ongoing
- Dedicated Account Manager
- Premium Phone Support and Live Chat
- One-on-One Customer Success Clinics
- One Curriculum Facilitation and Call Design Consult - 45 minutes
- One Co-Conduct of one call - up to 60 minutes
- Email, Web Cases via Self-Service Portal and access to Knowledgebase
- No Setup Fees for Assisted Sales/Order Taking
- Customer Success Documentation
A La Carte Services
| MaestroConference Co-Host | $300/hour |
| MaestroConference Co-Conduct (non-speaking) | $150/hour up to 150 callers $300/hour 150-400 callers |
| Assisted Sales / Order Taking | $250/hour/seat + $200 setup |
| Transcription Service | $20/page |
| Custom Facilitation and Call Design | $300/hour |
| Other Professional Services | By Request |
