Privacy Policy

This privacy policy sets out how VoiceVoice, Inc. (doing business as and herein referred to as “MaestroConference”, “we”, or “us”) uses and protects any information that customers, participants, presenters, assistants, and any other website visitors or users (“you”, “your”) give us when you use this website (maestroconference.com and myaccount.maestroconference.com; collectively, the “Service”).

For Terms of Service related to the individual who registered for a MaestroConference account and provided their credit card information (the “Customer” or “Customers”), please visit MaestroConference’s Terms of Service.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this Service, then you can be assured that it will only be used in accordance with this privacy policy.

Your privacy is important to us.

Information Collection And Sharing

Customers own the records of events and data in their account. This means that the personal information that participants enter when registering or attending an event are owned by the Customer. We do not share personal information with third parties except as described in this privacy policy. We may share your personal information with third-party service providers to perform services on your behalf. Third-party service providers have access to personal information needed only to perform their functions and they must process the personal information in accordance with this privacy policy.

MaestroConference will not sell or trade any of your identifiable information derived from the registration for or use of the Service, including names, email addresses, and phone numbers (except as required by law or other legal process, or to enforce or apply our Customer agreements).

MaestroConference Use of Information

MaestroConference may contact users electronically or otherwise with various information about the Service or other relevant information unless you specifically opt out of such messages.

MaestroConference reserves the right to use your name, title, biography, company and/or website address in our promotional materials. All of the calls to or from MaestroConference’s customer support may be recorded for the purpose of monitoring quality assurance.

MaestroConference may not contact participants of Customer events except those who expressly opt in to MaestroConference’s messaging. MaestroConference may contact those who have opted in to our marketing via phone or email and reference the Customer, presenters and/or event attended. MaestroConference may access these records and data for testing and quality assurance purposes. We may also contact presenters for co-marketing, service, or other purposes.

In some events hosted and produced by MaestroConference, MaestroConference is the customer. In such cases, MaestroConference owns the data, and may contact you until you explicitly tell us otherwise, but the rest of this privacy policy still applies, and thus, we still may not sell or trade your information to others.

Your Access To And Control Over Information

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Customers may request access to information we have about your account at anytime the account is active. MaestroConference will also provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. MaestroConference will maintain copies of all records and data in the account for quality control purposes.

Participants may request to “unsubscribe” or “do not contact” via automated links or by emailing support@maestroconference.com and MaestroConference will honor such requests in a reasonable timeframe. However, since we provide your information to Customers, we cannot be responsible if the Customer continues to contact you. Please contact the Customer directly, or we can forward a message to Customer on your behalf on a best-efforts basis.

Please contact us here if you need assistance in updating or reviewing your information. MaestroConference will respond to your access request to review the information we have on file for you within a reasonable time.

Security

We take significant precautions to protect your information. When you submit sensitive information via the Service, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card numbers), that information is encrypted and transmitted to us in a secure way. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Cookies Policy

MaestroConference may use cookies on the Service. By using the Service, you consent to the use of cookies. Our Cookies Policy below explains what cookies are, how we use cookies, your choices regarding cookies and further information about cookies.

What Are Cookies

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third party to recognize you and make your next visit easier and the Service more useful to you. Cookies do not personally identify users, although they do identify a user’s computer, and may link that browser to other information you’ve entered into the website including personally identifying information. Please note that most browsers are initially set to accept cookies, though you can adjust your browser settings to refuse cookies. If your browser does not accept cookies, your Service may be disrupted.

How MaestroConference Uses Cookies

As is true of most websites, when you use and access the Service, we may place a number of cookies files in your web browser to gather certain information automatically. This information may include IP addresses, browser type, internet service provider, referring/exit pages, operating system, and/or data to analyze trends in the aggregate and administer the site.

We use cookies for the following purposes: to enable certain functions of the Service, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioral advertising. We may also use essential cookies to authenticate users and prevent fraudulent use of user accounts.

Third-Party Cookies

MaestroConference uses Google Analytics, Facebook and other services for third-party audience data such as age, gender and interests to better understand the behavior of our users and work with companies that collect information about your online activities to provide advertising targeted to suit your interests and preferences. For example, you may see our ads on our website or other websites because we contract with Google or Facebook to target our ads based on information that we or they have collected, including information that was collected through automated means (such as cookies and web beacons). Google, Facebook, and related services use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts. For further information regarding the privacy practices of our advertisement providers, please visit http://www.google.com/privacypolicy.html or https://www.facebook.com/policy.php.

You may opt out of the automated collection of information by third-party ad networks for the purpose of delivering advertisements tailored to your interests by opting out via your Google Display Network ads’ preferences at http://www.google.com/ads/preferences/

If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here). Please note this does not opt you out of being served ads. You will continue to receive generic ads.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on our website (www.maestroconference.com), and/or sending information to you via the email on file. If you continue to use the Services after those changes are in effect, you agree to the revised policy.

How To Contact Us

Should you have questions or concerns about this privacy policy, please send us an email at support@maestroconference.com.

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