Our first priority at MaestroConference is getting you successfully connected with your call.

Here are our suggestions of what to try if you can't get into your with the dial-in number and PIN given to you:

1. Use a different phone line.
2. Call a different dial-in number (see below).
3. Get a different PIN (with the help of your call host).

Please be aware that some VoIP services such as MagicJack, Vonage, and some prepaid calling cards, may not work when dialing in to the conference call. (These are known network and telephone company issues - not something we can control.) If that is the case, please try calling again from a standard landline or cell phone. You can also use SkypeOut (http://www.skype.com/intl/en-us/prices/) or Google Talk (http://www.google.com/chat/video), which is currently free in the US.

If you do have issues, please try one of our alternate numbers below:

* (510) 281-1111
* (619) 309-1058
* (530) 216-4294

Your unique PIN number will work with any of these numbers listed above. If you've tried all three numbers above, and your PIN doesn't work with any of them, contact the host of your call to ask for another PIN.

(Note: Google Talk doesn't accept calls from 2 of our 20 numbers for some reason, despite our efforts to remedy this. Those numbers that don't work on Google Talk are 530-216-4294 and 310-409-2027.)

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After the call:

We take any issues with connecting on these calls very seriously. If you have trouble, we want to hear about it so that we can look into it and make our service even more reliable. Here is the information we need:

Thanks so much for giving us this data. We will use this to strengthen our service and do everything we can to make sure you don’t have a problem in the future.